Legal Rules for DANA and QRIS
Our Legal notice explains how account access, wallet activity and policy changes are handled for Indonesia. You should read it before opening an account, especially when using DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We record the account details needed to match a
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wallet receipt, check a withdrawal request and resolve a cashier question. Access depends on local law, so a service or account path may differ by your location. Where local law permits, you can use the account page to request clarification, correct personal details or ask how
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a record is retained. We do not describe a payment rail as available unless it appears in your cashier path. If a QRIS receipt or wallet status does not match your account, keep the reference and contact us through the account support route before sending another
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payment.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.